Welcome to the world of Gestinet’s Virtual Switchboard, a modern and versatile solution for your business communication needs. In a constantly changing and highly connected business environment, having an efficient communication solution has become crucial for the success of any company.
Our Virtual Switchboard is an innovative tool that harnesses the advantages of cloud technology to provide you with intelligent and flexible telephone management. With our Virtual Switchboard, you can optimize your communications, improve productivity, and establish efficient connections both within and outside your company.
In this article, we will explore in detail the features and benefits of our Virtual Switchboard. You will discover how this solution can revolutionize the way your company communicates, saving costs, enhancing efficiency, and providing a smoother and more professional communication experience.
What is a Virtual Switchboard?
At Gestinet, we offer various options and features in Cloud Switchboards. Each client has different needs, and unlike other providers, we customize the virtual switchboard to meet these specific requirements and circumstances.
Benefits of a Virtual Switchboard
Gestinet’s Virtual Switchboard offers several key benefits for your company:
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Flexibility and scalability: It adapts to the changing needs of your company, allowing you to add or reduce phone extensions as needed.
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Cost savings: Being cloud-based, you avoid the need to invest in expensive hardware and its maintenance. Additionally, virtual switchboard plans are often more cost-effective than traditional switchboard solutions.
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Remote access: You can access your communications from anywhere, facilitating remote work and employee mobility.
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Advanced functionalities: It provides a wide range of advanced functionalities such as call forwarding, call recording, menu options, reports, and statistics, among others, to enhance the efficiency and productivity of your communications.
Why Choose Gestinet’s Virtual Switchboard?
At Gestinet, we understand the importance of efficient and reliable communication in the business environment. Our cloud-based virtual switchboard is the perfect solution to optimize your communications and enhance your company’s productivity. By choosing our virtual switchboard, you can enjoy the following benefits:
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Quick implementation: Our technical team takes care of the implementation and configuration of the virtual switchboard promptly, with no interruptions to your communications.
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Specialized support: We have a highly skilled technical support team available to assist you with any questions or technical issues you may encounter.
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Customization: We tailor the switchboard to your specific needs, configuring functionalities and features according to your company’s requirements.
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Scalability: Our virtual switchboard allows you to easily add or remove phone extensions as your company grows or changes.
Specific characteristics of our Virtual Switchboard
Our Virtual Switchboard offers a wide range of features and functionalities designed to enhance business communication:
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Call forwarding: Redirect incoming calls to different extensions or numbers based on your needs.
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Menu options: Configure interactive menus so that your customers or employees can easily navigate through the available options.
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Call recording: Record and store calls for quality control, training, or legal compliance purposes.
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Phone conferences: Organize virtual meetings with multiple participants to collaborate and make decisions efficiently.
FAQS about
Virtual Switchboard
Do I need to install additional hardware?
No, one of the advantages is that it does not require the installation of additional hardware. The switchboard operates in the cloud, so you only need to have an internet connection and compatible devices, such as IP phones or softphones, to use it.
Can I keep my current phone numbers when switching to a Virtual Switchboard?
Yes, in most cases, it is possible to keep your current phone numbers when migrating. We will work with you to ensure that number portability is carried out effectively and without interruptions in your communication.
How many extensions can I have?
It offers flexibility in terms of the number of extensions. You can have as many extensions as you need to meet the requirements of your business, whether it’s a small business or a large organization.
What internet connection requirements are needed to use it?
To use it, a stable and reliable broadband internet connection is required. This will ensure optimal voice quality and smooth operation of the switchboard. We recommend a high-speed connection with sufficient bandwidth to support voice traffic.
How is the configuration and management done?
The configuration and management are done through a web-based administration interface. From this interface, you can perform configurations such as adding extensions, setting up business hours, managing call routing options, and much more. Additionally, you will have the support of our technical team to assist you at all times.
Can I use it with mobile phones?
Yes, you can use it with mobile phones by configuring specific applications or softphones on your mobile devices. This will allow you to make and receive calls using your business number from anywhere you have internet access.
What level of security is provided with the Virtual Switchboard?
It is designed to ensure the security of your communications. We use encryption protocols to protect calls and implement security measures to prevent unauthorized access and attacks. Additionally, the switchboard is hosted in secure and reliable data centers.
Some of the features of our online switchboards and the 3CX Cloud PBX include:
– Call forwarding to any fixed or mobile extension.
– Schedule control, including weekdays, holidays, weekends, daylight saving time, etc. The client can configure their PBX according to their preferences and can change it whenever they want.
– Voicemail, welcome messages, call forwarding groups, call queues, user control, and more.
Our solution includes integrated video conferencing, iOS and Android mobile apps, live chat, Facebook integration, and more.
Whether you’re in the office, at home, or on the road, you can take advantage of these features.
Additionally, the 3CX Browser Extension for Google Chrome allows you to make and receive calls directly from your browser without opening the web client as a tab or even having your browser active. You can make calls from the tab you’re currently working on.
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